Car Insurance Claim, Car Insurance Policy

How To Make A Car Insurance Claim

Insurance companies pay out millions of pounds every year in order to pay for car insurance claims made by drivers involved in accidents, victims of vandalism, people who have had cars stolen, and many others.

If you find yourself in a situation where you need to make a car insurance claim, you may not know what the first steps are in order to start the process. Our guide will help you to get the ball rolling.

Initiating a claim on your car insurance policy

The first step is to inform your car insurance company. You should do this as soon as you possibly can - most insurers have a 24 hour helpline, and if your company is one of those, then this should be your first port of call.

Write down everything that happened as soon as possible, take pictures if necessary, and base your car insurance claim on this information. When you speak to your insurer, be sure to find out what they expect you to do and what supporting evidence they require from you.Also, make sure the first story you give your insurance company is accurate and full - changing your story later on makes your claim look awkward and could lead to your insurer doubting its validity.

Of course, if the case involves a criminal offence (such as a theft from the vehicle, damage to the vehicle, or the actual vehicle itself being stolen), you should inform the police straight away, and try not to touch or move anything. You will receive an incident number from the police; make sure you keep this as your insurers will need it in order to process your claim