Recently an individual with State Farm Insurance opened their car door and put a dent in the fender of my brand new Honda Accord. I waited for the person to come out of the store and I got her name and insurance information. I had one of your representatives look come to my home and look at my car. Their ruling was that there wasn't any evidence on her vehicle to show that she was responsible.
Since it was the edge of her van door finding "evidence" left by my car would have been nearly impossible to find with the naked eye. I feel that this is just State Farm's way of getting out of paying for a legitimate claim. I'm now stuck with a $700 bill to insurance information.repair a car that just left the showroom floor and had less than 700 miles on it. I had called the police when it happened but since it occurred on private property they didn't make a report. I will never consider becoming a State Farm customer and will recommend that everyone I know avoid them as well.
Claim representative is holding firm on this decision (Leslie (269)384-2543 even though it was agreed by claims, reworking the original part 3 weeks ago was not a reasonable fix. So, now, the customer has 2 faulty driveshafts with the insurance replacement part worse than the original.
These shaft assemblies come pre balanced from factory which proves that there is some sort of damage done to the replacement part prior to salvage.
Not acceptable to customer.
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