Went in to inquire on why I was charged twice in one month. They had made a mistake, but instead of correcting she said yelling in front of everyone one there that if I didn't like it I can go elsewhere, and that it would be better for them.
Still looking for settlement on approved repair. Replacement part installed is not a good part. This recycled "Crash Part" driveshaft is causing harsh vibration over 35 MPH. Vehicle was first in a State
Farm insurance full service center on 1-28-11 and as of 3-8-11 the vehicle still is inoperable with a faulty part installed. Customer wants factory balanced replacement installed. Claim representative wants to ship this part out to have it rebalanced. Customer claims 2 more weeks is not reasonable considering 4 weeks in to process already. New part cost $723 part #4R602B(driveshaft assembly) State Farm insurance has only up till now approved $394 for bad part and wants to ship it out to have additional work done to it. (+-$200 cost not established yet.) Still looking for settlement on approved repair. Replacement part installed is not a good part. This recycled "Crash Part" driveshaft is causing harsh vibration over 35 MPH. Vehicle was first in a State
Recently an individual with State Farm Insurance opened their car door and put a dent in the fender of my brand new Honda Accord. I waited for the person to come out of the store and I got her name and insurance information. I had one of your representatives look come to my home and look at my car. Their ruling was that there wasn't any evidence on her vehicle to show that she was responsible.
Since it was the edge of her van door finding "evidence" left by my car would have been nearly impossible to find with the naked eye. I feel that this is just State Farm's way of getting out of paying for a legitimate claim. I'm now stuck with a $700 bill to repair a car that just left the showroom floor and had less than 700 miles on it. I had called the police when it happened but since it occurred on private property they didn't make a report. I will never consider becoming a State Farm insurance customer and will recommend that everyone I know avoid them as well
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